Palm Royale Cairns features Mediterranean-inspired architecture set against lush tropical gardens and aqua swimming pools. This hotel offers a peaceful respite for travelers seeking relaxation and access to Tropical North Queensland's attractions. Situated 4.5 km from Cairns City Centre, it provides a convenient base for exploring the region's reef and rainforest.
Location
Palm Royale Cairns is conveniently located within 10 km of Cairns International Airport, with major airport shuttle services available. The hotel is surrounded by various attractions, including the Cultural Place and Reef Fleet Terminal, which provides access to Great Barrier Reef activities. Local banks and retail outlets in the area facilitate easy transactions for visitors.
Rooms
The hotel boasts 150 air-conditioned accommodations with varying configurations to suit individual travelers, couples, and families. All rooms are equipped with private balconies that overlook serene pools or gardens. Amenities include king-size beds in most rooms, LCD TVs, refrigerators, and tea/coffee making facilities.
Eat & Drink
On-site dining includes a restaurant, bar, and coffee shop where guests can enjoy a range of meals and refreshments. Room service is also available for added convenience. The hotel's relaxed atmosphere allows for casual dining experiences, suitable for guests throughout their stay.
Leisure & Business
The hotel features two tropical swimming pools, including a beach-style pool and a 25-metre lap pool for leisure and exercise. Additional amenities include a guest lounge, free parking, a tour desk, and business services to cater to both leisure and business travelers. Guests can also access laundry facilities and 24-hour front desk support.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Cnr Alfred & Koch Streets Raintrees Shopping Centre
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
great location
poor dining
noisy road
6.8/10
Nice
Rooms
7.6
Location
7.1
Service
7.6
Dining
6.1
Guest reviews
6.8/10
based on 8 reviews
7.9
7.9/10 based on 4064 reviews
Edward
United States,
May
2024
7.2/10
The resort's location near the lap pool on the bottom level was great for a family of four. The rooms were generously sized and impeccably clean, but being on a main road made it noisy at night. The service was incredibly efficient and helpful, though navigating the parking lot was challenging. The location, although isolated, suited me perfectly, offering easy access to a supermarket, but some might find it too far from the center. Dining options were limited and overpriced, but the facilities were satisfactory.
Rooms
8.0
The rooms were generously sized and very clean, but being located on a main road made it difficult to sleep at night.
Service
9.0
The service was very helpful and supportive, especially when resolving an issue with a wrongly assigned parking spot.
Location
7.0
The location was a bit out of the main town but suited me perfectly due to its proximity to where I needed to be. However, it might not be ideal for everyone.
Dining
5.0
The dining experience was average at best, with limited choices and overpriced options.
Facilities
7.0
The facilities were fine and met my basic needs during the stay.
Arthur
United States,
May
2024
6.8/10
I had a pleasant stay at the hotel, with clean and spacious rooms featuring a comfortable bed, although some dated aspects and carpet stains. The service was exceptional with the staff going out of their way to be helpful. The location was a bit out of the main city but convenient for those with a car. Dining was decent with some good value options at $15 per person. Overall, a good choice for a comfortable and friendly stay.
Rooms
7.0
My room was pretty nice and spacious, with a balcony to enjoy. The bed was very comfortable, and I appreciated the tea and coffee provided.
Service
9.0
I want to give a huge thumbs up to the lovely front of house staff who went out of their way to help me. All the staff I encountered were lovely and made my stay pleasant.
Location
6.0
The location was a bit out of the way, but since I had a car, it wasn't a problem. I enjoyed having my own balcony, and being close to Woolworths and shops was convenient.
Dining
7.0
The dining experience was fine, especially considering the reduced price of $15. The variety was slightly lacking, but it was good value for the money.
Facilities
5.0
The 'free' parking was a bit misleading as it involved parking on the curb across the street. The facilities were sufficient but not exceptional.
Irene
United Kingdom,
February
2024
6.8/10
The hotel is conveniently close to a main road and just steps away from the pool. The room size was good, but the air conditioning struggled to cool it down adequately.
Rooms
7.0
The staff paid great attention to detail in the rooms.
Service
9.0
The staff was really friendly and helpful, and the swimming pools were top class.
Location
8.0
The location was nice, despite being a bit further out than expected. It's right next to a busy road but offers a friendly atmosphere.
Dining
5.0
The dining experience was quite disappointing overall.
Facilities
6.0
The hotel should place more emphasis on educating tourists on acceptable behaviors.
friendly staff
poor dining
Percy
United Kingdom,
December
2023
7.8/10
The hotel has spacious rooms with a nice balcony overlooking the pool, offering a great stay. The service was helpful and attentive, ensuring a clean and quiet environment. The location might be far from the city center, but it was perfect for our needs. The dining experience was tasty, but with limited options. Overall, the facilities were enjoyable and well-maintained.
Rooms
9.0
The room was very spacious and had a nice balcony overlooking the pool.
Service
8.0
The service was great and always clean and quiet.
Location
7.0
The location was far from the city center but perfect for our needs.
Dining
7.0
The breakfast had lots of options and was very tasty.
Facilities
8.0
The facilities were enjoyable and well-maintained.
Ron
United States,
November
2023
6.2/10
My stay at the hotel had its ups and downs. While the rooms were clean and looked newly renovated, the noise from the main motorway was quite bothersome, and parking was a bit of a hassle. The service was a mixed bag with some friendly and helpful staff but also some issues with additional charges. The location was convenient but had its drawbacks like being unable to sleep in past sunrise. The dining experience was satisfying with good options, and the facilities were average.
Rooms
7.0
The rooms were clean and looked newly renovated but unfortunately faced the noisy main motorway. Parking was a bit of a challenge.
Service
6.0
The staff were friendly and helpful overall, but there were some issues with additional charges which made the experience less enjoyable.
Location
6.0
The location was convenient, close to amenities and eateries, but the noise and early sunrise disruptions affected the overall stay.
Dining
7.0
The dining experience was adequate with a good selection, but the buffet breakfast timing was not suitable for a vacation setting.
Facilities
5.0
Charles
United Kingdom,
June
2023
7.8/10
The hotel had basic rooms but was much quieter, good, and clean. It would have been more convenient if there was a restaurant on-site. The service was very friendly and helpful overall, but the early wake-up calls were bothersome. The central location was fantastic, but having a car would be necessary. The dining options were satisfactory, although improvements in variety and pricing could enhance the experience. The hotel featured nice facilities, notably with two swimming pools offering different styles.
Rooms
8.0
The rooms were good and clean, providing a quieter atmosphere.
Service
7.0
The staff was friendly and very helpful, although the early wake-ups were an inconvenience for us.
Location
9.0
The central location was fantastic for my needs but might not be ideal without a car.
Dining
7.0
The dining options were limited but satisfactory in quality.
Facilities
8.0
The hotel featured two swimming pools, offering a choice between lap pool and resort style/beach entry pool.
Central location
Limited dining
Lionel
United Kingdom,
May
2023
6.6/10
The hotel rooms were always clean, equipped with plenty of tea and coffee facilities, but the air conditioning was smelly and very loud. Despite getting bitten by sand flies in the room, the saving grace was the delicious breakfast priced at $15 per person. However, the room was infested with ants, and the mid-week stay for reef exploration ended on a sour note with rude reception but a redeeming gesture of a free buffet breakfast.
Rooms
7.0
The room was overlooking the beautiful pool.
Service
6.0
The service was mixed with a rude receptionist but a polite man who provided a free buffet breakfast. Adrian at reception was particularly helpful in guiding us on tour choices.
Location
8.0
The location was good with easy parking access, although a bit far from the town center.
Dining
5.0
The dining experience was subpar with overpriced restaurant meals and cold, unappetizing options. However, there was a positive note for the good and delicious meals on certain days, but a lack of variety.
Facilities
7.0
The hotel offers a range of facilities including dry cleaning, housekeeping, and tours assistance.
William
United Kingdom,
May
2023
7.2/10
The hotel offers clean and comfortable rooms with a nice pool and beautiful garden views, but noise from the Main Street can be disruptive at times. The service is friendly but not very attentive. The location is convenient for accessing other destinations but may require extra transportation costs. The dining options are decent, with some room for improvement. Overall, a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms were clean and comfortable with a balcony offering pool and garden views, although the noise from the Main Street could be bothersome. The key system for lights and power points was a bit inconvenient, and there was no temperature control.
Service
7.0
The service was friendly but lacked attention to noise control and maintenance. Staff were kind overall.
Location
6.0
The hotel is conveniently located for accessing other destinations, but being far from the CBD may result in higher transportation costs. The proximity to the beach and outdoor areas with two pools is a plus, but walking at night through potentially dodgy areas could be a concern.
Dining
7.0
However, guests appreciated the value for money in the food offerings.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, shops/commercial services, laundry, and tours/ticket assistance for added convenience.
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